PingOne Platform APIs

User Account Unlock

 

POST {{apiPath}}/environments/{{envID}}/users/{{userID}}

The POST {{apiPath}}/environments/{{envID}}/users/{{userID}} endpoint is called by an administrator or an application to unlock a user’s account. This operation uses the application/vnd.pingidentity.account.unlock+json custom media type as the content type in the request header.

The sample shows the POST {{apiPath}}/environments/{{envID}}/users/{{userID}} operation to unlock an account for the user identified by the user ID and environment ID.

This POST request does not require any attribute values in the request body. It returns a 200 OK message when successful, generates a USER.UNLOCKED event, and resets the MFA lockout counter if the user’s account was locked.

Prerequisites

Headers

Authorization      Bearer {{accessToken}}

Content-Type      application/vnd.pingidentity.account.unlock+json

Example Request

  • cURL

  • C#

  • Go

  • HTTP

  • Java

  • jQuery

  • NodeJS

  • Python

  • PHP

  • Ruby

  • Swift

curl --location --globoff --request POST '{{apiPath}}/environments/{{envID}}/users/{{userID}}' \
--header 'Content-Type: application/vnd.pingidentity.account.unlock+json' \
--header 'Authorization: Bearer {{accessToken}}'
var options = new RestClientOptions("{{apiPath}}/environments/{{envID}}/users/{{userID}}")
{
  MaxTimeout = -1,
};
var client = new RestClient(options);
var request = new RestRequest("", Method.Post);
request.AddHeader("Content-Type", "application/vnd.pingidentity.account.unlock+json");
request.AddHeader("Authorization", "Bearer {{accessToken}}");
RestResponse response = await client.ExecuteAsync(request);
Console.WriteLine(response.Content);
package main

import (
  "fmt"
  "net/http"
  "io"
)

func main() {

  url := "{{apiPath}}/environments/{{envID}}/users/{{userID}}"
  method := "POST"

  client := &http.Client {
  }
  req, err := http.NewRequest(method, url, nil)

  if err != nil {
    fmt.Println(err)
    return
  }
  req.Header.Add("Content-Type", "application/vnd.pingidentity.account.unlock+json")
  req.Header.Add("Authorization", "Bearer {{accessToken}}")

  res, err := client.Do(req)
  if err != nil {
    fmt.Println(err)
    return
  }
  defer res.Body.Close()

  body, err := io.ReadAll(res.Body)
  if err != nil {
    fmt.Println(err)
    return
  }
  fmt.Println(string(body))
}
POST /environments/{{envID}}/users/{{userID}} HTTP/1.1
Host: {{apiPath}}
Content-Type: application/vnd.pingidentity.account.unlock+json
Authorization: Bearer {{accessToken}}
OkHttpClient client = new OkHttpClient().newBuilder()
  .build();
MediaType mediaType = MediaType.parse("application/vnd.pingidentity.account.unlock+json");
RequestBody body = RequestBody.create(mediaType, "");
Request request = new Request.Builder()
  .url("{{apiPath}}/environments/{{envID}}/users/{{userID}}")
  .method("POST", body)
  .addHeader("Content-Type", "application/vnd.pingidentity.account.unlock+json")
  .addHeader("Authorization", "Bearer {{accessToken}}")
  .build();
Response response = client.newCall(request).execute();
var settings = {
  "url": "{{apiPath}}/environments/{{envID}}/users/{{userID}}",
  "method": "POST",
  "timeout": 0,
  "headers": {
    "Content-Type": "application/vnd.pingidentity.account.unlock+json",
    "Authorization": "Bearer {{accessToken}}"
  },
};

$.ajax(settings).done(function (response) {
  console.log(response);
});
var request = require('request');
var options = {
  'method': 'POST',
  'url': '{{apiPath}}/environments/{{envID}}/users/{{userID}}',
  'headers': {
    'Content-Type': 'application/vnd.pingidentity.account.unlock+json',
    'Authorization': 'Bearer {{accessToken}}'
  }
};
request(options, function (error, response) {
  if (error) throw new Error(error);
  console.log(response.body);
});
import requests
import json

url = "{{apiPath}}/environments/{{envID}}/users/{{userID}}"

payload = {}
headers = {
  'Content-Type': 'application/vnd.pingidentity.account.unlock+json',
  'Authorization': 'Bearer {{accessToken}}'
}

response = requests.request("POST", url, headers=headers, data=payload)

print(response.text)
<?php
require_once 'HTTP/Request2.php';
$request = new HTTP_Request2();
$request->setUrl('{{apiPath}}/environments/{{envID}}/users/{{userID}}');
$request->setMethod(HTTP_Request2::METHOD_POST);
$request->setConfig(array(
  'follow_redirects' => TRUE
));
$request->setHeader(array(
  'Content-Type' => 'application/vnd.pingidentity.account.unlock+json',
  'Authorization' => 'Bearer {{accessToken}}'
));
try {
  $response = $request->send();
  if ($response->getStatus() == 200) {
    echo $response->getBody();
  }
  else {
    echo 'Unexpected HTTP status: ' . $response->getStatus() . ' ' .
    $response->getReasonPhrase();
  }
}
catch(HTTP_Request2_Exception $e) {
  echo 'Error: ' . $e->getMessage();
}
require "uri"
require "json"
require "net/http"

url = URI("{{apiPath}}/environments/{{envID}}/users/{{userID}}")

http = Net::HTTP.new(url.host, url.port);
request = Net::HTTP::Post.new(url)
request["Content-Type"] = "application/vnd.pingidentity.account.unlock+json"
request["Authorization"] = "Bearer {{accessToken}}"

response = http.request(request)
puts response.read_body
var request = URLRequest(url: URL(string: "{{apiPath}}/environments/{{envID}}/users/{{userID}}")!,timeoutInterval: Double.infinity)
request.addValue("application/vnd.pingidentity.account.unlock+json", forHTTPHeaderField: "Content-Type")
request.addValue("Bearer {{accessToken}}", forHTTPHeaderField: "Authorization")

request.httpMethod = "POST"

let task = URLSession.shared.dataTask(with: request) { data, response, error in
  guard let data = data else {
    print(String(describing: error))
    return
  }
  print(String(data: data, encoding: .utf8)!)
}

task.resume()

Example Response

200 OK

{
    "_links": {
        "self": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728"
        },
        "environment": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6"
        },
        "population": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/populations/3c096844-4336-4fb2-8555-ce8cfe2c1acd"
        },
        "devices": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/devices"
        },
        "roleAssignments": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/roleAssignments"
        },
        "password": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/password"
        },
        "password.reset": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/password"
        },
        "password.set": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/password"
        },
        "password.check": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/password"
        },
        "password.recover": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/password"
        },
        "linkedAccounts": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/linkedAccounts"
        },
        "account.sendVerificationCode": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728"
        },
        "memberOfGroups": {
            "href": "https://api.pingone.com/v1/environments/abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6/users/f0a13f5d-3314-49c8-aede-86a059461728/memberOfGroups"
        }
    },
    "id": "f0a13f5d-3314-49c8-aede-86a059461728",
    "environment": {
        "id": "abfba8f6-49eb-49f5-a5d9-80ad5c98f9f6"
    },
    "account": {
        "canAuthenticate": true,
        "status": "OK"
    },
    "createdAt": "2022-09-15T15:48:51.428Z",
    "email": "do-not-send@example.com",
    "enabled": true,
    "identityProvider": {
        "type": "PING_ONE"
    },
    "lifecycle": {
        "status": "ACCOUNT_OK"
    },
    "mfaEnabled": false,
    "name": {
        "given": "Test",
        "family": "CustomResourceUser"
    },
    "population": {
        "id": "3c096844-4336-4fb2-8555-ce8cfe2c1acd"
    },
    "updatedAt": "2022-09-15T15:49:29.368Z",
    "username": "CustomResource_user_1663256931",
    "verifyStatus": "NOT_INITIATED"
}