Jodie Landes

Senior Director, Technical Documentation•Ping Identity

LinkedIn

As the Senior Director of Technical Documentation at Ping Identity, I lead a global documentation organization and help shape how technical content is structured, delivered, and scaled across the company. My recent work has focused on unifying documentation experiences, improving self-service for customers and internal teams, and making content more effective for AI- and search-driven workflows. I'm especially interested in the intersection of content strategy, team leadership, and modern tooling—turning documentation into a practical, scalable asset that helps people find answers faster and get more value from the products they use.